SRAM AXS Mobile

Welcome to the feedback portal for SRAM AXS App. We want to hear your feedback! 

    • We will email you with updates on your feedback and/or requests. 
    • You can change your preferences in Settings if you would not like to be contacted.

    1. Sportstracker integration

      Sportstracker, the best App for sports, also for cycling. So please integrate it.

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    2. Add a button to the controller for controlling the Reverb seatpost

      One unit with 3 buttons. Two for shifting one for controlling the Reverb seat post or upcoming units in the future.

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    3. Rival AXS power meter L/R ratio adjustments

      Rival AXS power meter L/R ratio adjustment:

      I understand the rival AXS power meter is a left side only PM that assumes 50/50 power distribution and doubles left side power.

      I have an issue with my left knee and when I look at L/R power distribution I’m usually around 40/60 respectively.

      In the AXS app is there a way to adjust the ratio to compensate to my 40/60 ratio, or is it only to double left side power. If not, I feel that would not show accurate power measurements for people with this issue.

      Thank you for your time.

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    4. Theft deterrent gear lock

      I currently ride a 2022 Specialized Aethos equipped with a SRAM Rival gear set. I’m proposing an update to create a software feature that allows you to lock the drivetrain in whatever your current gear is.
      At times I’ll stop on a ride to use a restroom or drop into a store. And rather than carry a lock I generally put the bike in the highest gear so that if anyone tried to ride away, they would have a difficult time gaining speed. It would be great if the shifter programming allowed me to lock it into whichever gear I’m…

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    5. Please Fix why some axs derailleurs are missing there actuation count and battery voltage on axs.sram.

      I'm assuming it's something to do with axs app not getting some derailleurs complete information so axs.sram doesn't have it to show the owner of the axs setup.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    6. Trimming “per” cog

      Can we a more “micro” trimming option that way trimming can be done “per” cog. I love this product but I literally have to trim this on a daily basis.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    7. Allow app to move components between bikes

      I have a AXS Reverb dropper post that I would like to use across two bikes using two separate systems, my MTB (X01 AXS derailleur and Eagle shifter) and my gravel bike (Force AXS XPLR groupset).
      Being able to easily reassign the dropper post from MTB to my gravel bike on the app would be super useful

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    8. Merge AXS mobile and AXS web

      AXS Mobile works okay - AXS Web does not. Why is the Mobile App redirecting to a wrapped web page of AXS Web for basic functions like viewing your ride data?
      Having two separate platforms for one system is a mess. Merge the two into a proper Mobile App.

      9 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    9. Automatic shifting mode/gear recommendation

      Please enable an Auto Shift Mode (or Recommendation for right gear), based on Track informations (karoo), Power (Quark), cadence, ftp and the Shift configuration.

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    10. 3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    11. I cannot remove any component from my profile

      Suddendly my AXS derailleur stopped to work. I've tried to update the firme through the APP, but even if it's seem it's been updated, then it still doesn't work. So I'm trying to reset my account profile by removing all the componets/parts assigned to me. But when I try that, I got an error message from the SRAM server as it's not possible to perform that action.

      Any idea about that? Thanks in advance for any reply helpful.

      Kind regards!

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    12. retire

      when a bike is retired, don't have the bike show up in the app

      4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    13. Better information when problems arise

      Trying to use the latest version of the mobile app to update my force axs firmware. It’s done the rear mech and levers but doesn’t start the front mech update correctly

      Despite waking the mech, the light flashes amber for about 30 secs but the app screen doesn’t change to the progression bar and an error message for time out pops up.

      Some info on screen on how to get passed it would be helpful

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    14. Reminder to calibrate spindle-based Rival AXS power meter

      The recommendation from SRAM is that the spindle-based Rival AXS power meter is calibrated daily or before the first ride of the day. However, I almost never remember to do this.

      It would be very nice if the app recognized the first connection of the day and reminded me to calibrate the power meter. This could be an option in the app, which plays a beep or two with a notification to remind me.

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    15. Forgot my phone reminder and lock the shifters when phone isn't nearby

      I'd like the shifters to shift into high gear if I forget my phone. There are 2 really good justifications for this feature:

      1.) I never want to ride without my phone.
      2.) An attempt to steal the bike would be much harder to get away quickly.

      If the app/shifter had an option to shift into high gear when the phone isn't present, it would act as a reminder to get my phone.

      It would also make it much harder to steal the bike (lock the bike into high gear until the phone is nearby).

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    16. The app should remember battery levels (perhaps show the aging of the battery level)

      The app should remember the battery level from the last connect - allow me to see it days later (show the aging of that level or a timestamp of the battery level). It's frustrating that I cannot see the battery level after component disconnects from BlueTooth.

      4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    17. Notify through app notifications that a firmware update is available

      Just like unread email messages shows a notification on my phone, I should get a notification when a new firmware version is released.

      22 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    18. Show the position of the AXS buttons when the App is asking me to press it.

      There is a very nice graphic in the manual showing the location of all the AXS buttons. Why not show that graphic (or an option to show the graphic) when the app asks me to press those buttons for firmware updates.

      See the attached graphic screenshot from the manual.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    19. Battery Level notifications in the app

      Battery Level notifications should occur as notifications in the app. That is, I'd like to know when the battery level reaches 20% and again at 10%, and 5% on the notifications list (like unread messages .

      20 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    20. configure controls

      The configure controls bar is hard to see and doesn't stand out enough to a new user. I kept trying to connect to the derailleur/seatpost to configure the controls where the only option is the update the firmware. It would also be nice if after adding the derailleur or seatpost to a bike the app would tell you that to pair a controller you do it just with the physical devices and that the app is not needed.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    ← Previous 1 3 4 5 8 9
    • Don't see your idea?

    SRAM AXS Mobile

    Categories

    Feedback and Knowledge Base