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SRAM AXS Mobile

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    31 results found

    1. Enable blip box and shifters at the same time.

      I want to easily put on or take off clip-on aero bars with clics at the end (some events allow them and some don't) so I can't run wires under the bar tape. I need to use the blip box. but the app won't allow clics or blips connected to the blip box to be active at the same time the shifters are active.

      11 votes

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      This is now possible with the newest versions of firmware for all possible controllers.  Ensure the components are up to date and all paired correctly into the AXS system.  


      Be advised that the default controller actions for the blip box in this scenario will be set to nothing, the user will have to enter the Configure Controls settings in the AXS Mobile app to set the desired reactions.

    2. Notification for low battery

      Allow the AXS equipment or app send a notification to my Garmin device or Smart Phone as an "on screen" notification when battery is low or below a designated % of charge.
      This would be helpful to know during the ride or activity.

      164 votes

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      To receive alerts regarding low battery the following steps are required: Have a SRAMid – login to AXS Mobile with SRAMid – enable notifications – create a bike profile – add AXS components to bike profile – log into Log into AXS Web platform with SRAMid and connect to your 3rd party service (Garmin, Wahoo) or upload your .fit files manually.

      When using AXS Mobile and a device is detected with a low battery, you will receive an alert in AXS Mobile that will direct you to the AXS Web platform in your device browser with the description of the alert.
      A push notification is sent after an activity is uploaded to AXS Web and a low battery state is detected for a component.

      Note that you will not get an alert until you use the AXS Mobile or AXS Web platforms and the device has updated its status (either…

    3. Fix the bug for Huawei P20 lite

      Fix the bug for Huawei P20 lite

      1 vote

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      completed  ·  0 comments  ·  Admin →
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    4. 127 votes

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      The AXS Mobile app will currently show trim and gear position in the Micro Adjustment screen (see attached screenshot). However the user is still required to adjust trim by holding the AXS button on the controller while initiating a shift.

    5. Enable the RED eTap (non AXS)

      It would be nice, to have the first eTap also in the App

      3 votes

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      1 comment  ·  Admin →
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      Unfortunately this is not possible as the eTap does not have a Bluetooth radio, which makes it incompatible with the AXS App.

      However, eTap is compatible with AXS Web. Just pair your original eTap to a Garmin head unit and upload the files.

    6. 99 votes

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      1 comment  ·  Admin →
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      We have added all manuals and related SRAM video’s to each component view in AXS Web (see attached screenshot).

    7. Show rear drailleur trim position in the app

      And ideally allow to shift and trim with your cellphone while app is connected to the derailleur.

      169 votes

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      Trim position is now shown in the AXS Mobile App version 1.6.7 and higher. This can be viewed by navigating to the component part detail page and selecting Micro Adjustment (as seen in the attached photos). Please note only RED and Force parts have this functionality at this time.

    8. Notifications

      Why when you are signed into the app and you have notifications why does it re-direct outside the app for you to resign in to actually see the notifications?

      24 votes

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      We have updated our notifications process so that the user does not have to login twice after selecting a notification from the AXS Mobile app.

    9. 6 votes

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      1 comment  ·  Admin →
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    10. It's not clear when my settings have been applied to my AXS components.

      After configuring the controls for my AXS components, I get a 'saving' message that appears/disappears, but then it is not clear if these changes have been applied to my components. Do I need to back out of the page in a certain way? What happens if I hard close the app? What happens if I just hit the power button on my phone? Does it cause additional battery drain because I did not disconnect? I feel like I am left wondering...

      9 votes

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    11. 196 votes

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      Enhanced Mode shift settings now remain enabled after removing and re-installing the derailleur batteries on firmware version 2.7.3 or higher.

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