Skip to content

SRAM AXS Mobile

Welcome to the feedback portal for SRAM AXS App. We want to hear your feedback! 

    • We will email you with updates on your feedback and/or requests. 
    • You can change your preferences in Settings if you would not like to be contacted.

    231 results found

    1. The app should remember battery levels (perhaps show the aging of the battery level)

      The app should remember the battery level from the last connect - allow me to see it days later (show the aging of that level or a timestamp of the battery level). It's frustrating that I cannot see the battery level after component disconnects from BlueTooth.

      13 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    2. Please Fix why some axs derailleurs are missing there actuation count and battery voltage on axs.sram.

      I'm assuming it's something to do with axs app not getting some derailleurs complete information so axs.sram doesn't have it to show the owner of the axs setup.

      5 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    3. retire

      when a bike is retired, don't have the bike show up in the app

      10 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    4. 5 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    5. Make the app more intuitive

      Make the app much more intuitive so it is more pleasant to use. After all, people have spent a lot of money on axs and so deserve a more intuitive app user interface in return.

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    6. Microadjust

      Microadjust all gears one by one. Rear derallieur.

      184 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    7. all my rides displaying kj instead of kcal

      all my rides displaying kj instead of kcal, for example yesterday

      2.280 kJ instead of 544 kcal

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    8. Rival AXS power meter L/R ratio adjustments

      Rival AXS power meter L/R ratio adjustment:

      I understand the rival AXS power meter is a left side only PM that assumes 50/50 power distribution and doubles left side power.

      I have an issue with my left knee and when I look at L/R power distribution I’m usually around 40/60 respectively.

      In the AXS app is there a way to adjust the ratio to compensate to my 40/60 ratio, or is it only to double left side power. If not, I feel that would not show accurate power measurements for people with this issue.

      Thank you for your time.

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    9. Scroll through Wahoo Elmnt Pages with Blips/Clics

      Maybe its possible to implement a way to flip through the pages of the bike computer by using die clics or blips.

      As its possible to configure both ports per side it would be nice to configure it to use a pair of clics or even only one clic to scroll through the pages of e.g. a wahoo elmnt bolt thats paired to the axs system.

      38 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    10. Better information when problems arise

      Trying to use the latest version of the mobile app to update my force axs firmware. It’s done the rear mech and levers but doesn’t start the front mech update correctly

      Despite waking the mech, the light flashes amber for about 30 secs but the app screen doesn’t change to the progression bar and an error message for time out pops up.

      Some info on screen on how to get passed it would be helpful

      4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    11. Stop requiring internet connectivity

      The app will not function unless connected to the internet (quark tirewiz). Kills the usefulness when in many trails where there is no cell coverage. Stop requiring internet connection.

      29 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    12. Sportstracker integration

      Sportstracker, the best App for sports, also for cycling. So please integrate it.

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    13. I cannot remove any component from my profile

      Suddendly my AXS derailleur stopped to work. I've tried to update the firme through the APP, but even if it's seem it's been updated, then it still doesn't work. So I'm trying to reset my account profile by removing all the componets/parts assigned to me. But when I try that, I got an error message from the SRAM server as it's not possible to perform that action.

      Any idea about that? Thanks in advance for any reply helpful.

      Kind regards!

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    14. Rollback option for broken firmware (like the latest one)

      The application should allow you to rollback the firmware to a previous version.

      I just installed a version that was confirmed to have an issue with components waking up, and I cannot rollback to a previous version.

      21 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    15. Reminder to calibrate spindle-based Rival AXS power meter

      The recommendation from SRAM is that the spindle-based Rival AXS power meter is calibrated daily or before the first ride of the day. However, I almost never remember to do this.

      It would be very nice if the app recognized the first connection of the day and reminded me to calibrate the power meter. This could be an option in the app, which plays a beep or two with a notification to remind me.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    16. Multi Shift should avoid 1st Gear

      I’d like an option to make Multi Shift stop at 2nd Gear (2nd lowest). My Eagle XX1 52t is good in some scenarios, but almost never necessary. I find when I’m trying to shift down for a short punchy climb I end up in that lowest gear, and then need to shift up one gear. It would be nice if multishift could move me up to 2nd gear but require a short press to pop down into that big 52t.

      8 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    17. Forgot my phone reminder and lock the shifters when phone isn't nearby

      I'd like the shifters to shift into high gear if I forget my phone. There are 2 really good justifications for this feature:

      1.) I never want to ride without my phone.
      2.) An attempt to steal the bike would be much harder to get away quickly.

      If the app/shifter had an option to shift into high gear when the phone isn't present, it would act as a reminder to get my phone.

      It would also make it much harder to steal the bike (lock the bike into high gear until the phone is nearby).

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    18. Show the position of the AXS buttons when the App is asking me to press it.

      There is a very nice graphic in the manual showing the location of all the AXS buttons. Why not show that graphic (or an option to show the graphic) when the app asks me to press those buttons for firmware updates.

      See the attached graphic screenshot from the manual.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    19. configure controls

      The configure controls bar is hard to see and doesn't stand out enough to a new user. I kept trying to connect to the derailleur/seatpost to configure the controls where the only option is the update the firmware. It would also be nice if after adding the derailleur or seatpost to a bike the app would tell you that to pair a controller you do it just with the physical devices and that the app is not needed.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    20. Send individual component battery % (not just four states new etc.) to Karoo 2

      Allow SRAM individual component battery levels to be sent as % to Hammerhead K2

      4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    • Don't see your idea?

    SRAM AXS Mobile

    Categories

    Feedback and Knowledge Base