Skip to content

SRAM AXS Mobile

Welcome to the feedback portal for SRAM AXS App. We want to hear your feedback! 

    • We will email you with updates on your feedback and/or requests. 
    • You can change your preferences in Settings if you would not like to be contacted.

    209 results found

    1. Problem updating firmware

      I try to update my X01 Eagle AXS Firmware from the Android app, but it never ends.
      Similar situation described at: https://sram.uservoice.com/forums/923374-sram-axs-mobile/suggestions/39534844-firmware-update-revert
      But it never completes successfully. Now it remains in recovery mode and I can't use it!
      My SRAM ID is this same email (santus76@gmail.com).

      Finally I was able to update using and old android device (Sony Xperia Z5), seems to be a problem with the new android 11 device, you should test better the application with the new android version (in my case Oppo Find X2 Pro with ColorOS 11).

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    2. Allow longhold/quickpress for "combination action"

      Longhold Both Buttons (Combination Action) = front derailer up
      Quickpress Both Buttons (Combination Action) = front derailer down

      or please introduce any other way to distinguish if front derailer goes down or up on pressing both buttons simoultaneously

      The reason is that while one generally knows on which chainring they are, sometimes we do not and if shifted without checking, we shift into the wrong direction, because combination action always moves.

      its not enough for me to see the gear in garmin etc.

      3 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    3. More choice with compensation shift

      I would like to add the choice to use the compensation shift only when down shifting or only when upshifting with the FD and not only in both directions as it is now.

      10 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    4. 4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    5. App says wake to connect, but even after waking I need to press another button to connect.

      Can we automatically connect when in the proper bike profile and the device is awake?

      123 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    6. Display flashing repeatedly and version information missing for FD,LC/RC

      Display flashing repeatedly with mobile app version 1.11.2. Also version information FD LC/RC is missing, displays zero (0).

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    7. You need to provide the option for user to change crossover point on big ring.

      Shift to small ring too late, it has become noisy. Going in other direction to big ring it changes much later down the cassette. Allow user to dictate the switch point in the app for upload to etap.

      4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    8. Show that a component's firmware is up to date without having to 'click into' the component.

      Why do I need to go 'levels' deep to check to see if the firmware is up to date? The name and serial number are already listed on the top level. I get this same information with firmware version added after clicking one menu deeper. Can't I just see "FW' and a red light/green light or something?

      114 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    9. Limit the biggest gears; junior racing.

      Be able to limit your top gears such that it is below the rollout length for junior racing.

      7 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    10. Supprimer un compte

      Je voudrais supprimer un compte pour tout réinitialiser !!!

      1 vote

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    11. Change gear on the App

      I've had AXS for 7 months and while I was out last week the shifter battery went flat (I was expecting it to last a year). I was 10 miles from home and found a CR2032 battery in an emergency rear light I carry in my pack so got going again. If not for this I would have been stuck in the last gear I was in which may not be ideal for limping home. If it was possible to select a gear from the app then a compromise gear could be selected, and even changed now and again if…

      13 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    12. Finger Touch ID login

      Touch ID to login

      43 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Admin →
      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    13. Why is t there a button that pop a p new firmware would you like to update?!?

      As soon as you open the app it should say new firmware detected it would you like to update this now. I can’t believe you people didn’t think of this.
      Sram this ideas up your ?

      11 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    14. When I select a bike profile and my AXS components are awake, why doesn't the app automatically connect?

      If I select a bike profile and the components are awake, why does the RD icon appear to be bold and connected, yet I need to press the AXS 'connect' button? Why can't it just automatically connect when I select the bike profile? Can you keep the RD awake when I am connected?

      86 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    15. Create a battery charge history

      Original (criar um histórico de carregamento da bateria)

      61 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    16. Record when you try to shift past your lowest and highest gear.

      It would be really cool to see how many times I try to shift past my 33T (need to make easier) and past my 10T (try to make it harder). This would be helpfully in trying to determine if I need a different chain ring.

      66 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    17. Trigger Pageflip Bike Computer

      Develop an Option to flip the page on a paired Bike Coumputer like Garmin Edge 830 via pressing maybe the Shifters together would be an ultimate feature! PLEASE :-)

      53 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    18. Stop deleting existing bike profiles when updating sram axs app

      Twice now that I've lost my bike profile when updating the sram axs app. Please test each release properly before it goes out.

      15 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    19. Allow cropping/centering of bike photo when taking a picture for a bike profile.

      When setting up a bike profile you can add a photo. This is great, but it's trial and error to get the picture to show up correctly in the aspect ratio required by the app. Why not add a page where the user can center/crop the picture?

      65 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    20. Use blips to change pages on bike computer

      I wish I would be able to use blips to change pages on my bike computer.
      I dont know if the shifter itself is able to understand the difference between the shift paddle and the blip, but if so, it should be possible to give it a specific function.

      28 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    • Don't see your idea?

    SRAM AXS Mobile

    Categories

    Feedback and Knowledge Base