SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

    • We will email you with updates on your feedback and/or requests. 
    • You can change your preferences in Settings if you would not like to be contacted.

    1. Send notifications when firmware updates are available

      The Axs app knows what firmware version all my components have. Rather than having to connect each to see if there is a firmware upgrade, the app should send a notification to say there are updates available.

      80 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    2. Why do I have to pick my bike from the list?

      Why do I have to pick my bike from the list? Shouldn’t the app know which bike based on the component it detects?

      42 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      11 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    3. Firmware version not properly sync'd to the web

      I just updated (about 30 minutes ago) the front derailleur firmware version to 2.32.0. However the web site says it needs updating (see image attached). I assume this is a bug because I updated the rear derailleur firmware and that same update message for the rear went away shortly after.

      23 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      11 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    4. Leave the derailleur battery recharge notifications in the app history so it's possible to see the battery life between charges.

      The app currently removes recharge notifications once a new battery is installed. Please leave these notifications in the history so that it's possible to see the battery life between charges. I ask about this as I recently bought a new battery and the life is nowhere near that stated 60 hours but without the history I'm not going to get anywhere obtaining a replacement at the bike shop as there is no evidence to back it up. As it's currentl'y winter they'll just fob me off with "it's cold so" but this is my 3rd AXS winter I know it's…

      23 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    5. Display axs data in garmin connect

      My garmin fenix 6 watch collects all the shift data and syncs them to axs web app, why cannot this data be visible directly in garmin connect app, same way as my quarq power data is?????

      64 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    6. Hammerhead K2 Connectivity

      First outdoor ride of the season and first outdoor with with my new Red eTap Axs. I just noticed that the K2 does not connect with the axs.sram.com website, making those sweet detailed breakdowns and data visualizations out of reach. Given the acquisition by SRAM, has this option been prioritized in your product roadmap? If not, can I make the suggestion that it does.

      Thanks in advance.

      Cheers,
      Stefan

      14 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    7. Use shifters to change computer page.

      I don’t necessarily use the multi shift feature. I’m not always thinking of holding down the shift lever to shift multiple gears quickly. I’m completely content tapping/pressing levers as many times as needed. So I’d much rather have the option to change my Garmin 530 computer data screen pages. Keep hands on handlebars. Even in winter with big gloves. It’s hard to press the buttons or even a touch screen would be difficult with big thick gloves.

      18 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    8. Charge me notification

      Send me a little text or notification “charge me” the battery is so good and the tech is so amazing I forget it needs some juice!

      157 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    9. Use blips to change computer(Garmin) screens

      Scroll between your computer screens using a blip button.

      10 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    10. Rides not consistently syncing from Garamin to AXS Web

      This seems to be happening to quite a few people, and we've posted under a completed topic. Based on the no replies, I'm guessing SRAM doesn't read closed items.
      Closed item here:
      https://sram.uservoice.com/forums/923569-sram-axs-web/suggestions/39114610-new-ride-today-wasn-t-updated-on-axs-web

      Trying to get some fresh attention to this issue.

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    11. 4 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    12. Sram AXS Web indicates a new firmware to be available

      I'm on 2.17.0 for the Force RD and I have an alert for version 2.7.3?
      Your website is showing 2.7.3 as the latest available version.
      To me a 2.17.0 is a way higher version compared to a 2.7.3, almost 10 iterations higher.
      The App is telling me all is up to date and no new firmware available.
      Can you please fix this?

      68 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      5 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    13. Pongan el Español en la Web

      Hola,haber si pueden incluir el Español en la web.Gracias

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    14. Theft - Lojack into FD or RD

      I am wondering if it would be possible to put a "Lojack" type tracking capability into the rear derailleur or another component. If the bike is stolen, the SRAM rear derailleur or one of the components could transmit its location to the app.

      6 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    15. Why there are two activities "Run" and "Running"? Why at all Sram AXS downloads any other activity than various bike ride

      There are two overlapping categories of activities "Run" and "Running", decide which one to keep and delete the other.
      I wonder why at all download any other activity than bike relates, as Sram has no better insights to provide versus any other running platform. It just clutters the activity list in AXS Web.

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    16. Send notifications of captions in Instagram when firmware updates are available

      The Axs application knows what firmware form every one of my parts have. Instead of associating each to check whether there is a firmware overhaul, the application ought to send a warning to say there are refreshes accessible.

      0 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      5 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    17. Etap taillight

      Please make a taillight that uses an etap battery. That will give the rider 3 batteries to swap around if needed. Thanks

      12 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    18. App update is not an improvement

      The AXS app has never been impressive and now it's even worse!
      Connection to a component does not show battery status, you need to actually select the component and then go back one screen. Regardless of that the web portal is not getting updated with battery levels. Time-wise I know (becasue I'm logging time) a recharge for RD is due but there is no suggestion anywhere that this is the case.

      18 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    19. Tunable trim to specific gears

      Give us the ability to adjust trim of rear der gears individually.

      51 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      4 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    20. Make it more intuitive

      Make the app much more intuitive such as the likes of Strava, for example. So, people are more willing to use and embrace electronic shifting in the future.

      2 votes

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      How important is this to you?

      We're glad you're here

      Please sign in to leave feedback

      Signed in as (Sign out)
    ← Previous 1 3 4 5 12 13
    • Don't see your idea?

    SRAM AXS Web

    Categories

    Feedback and Knowledge Base