SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    1. Send notifications when firmware updates are available

      The Axs app knows what firmware version all my components have. Rather than having to connect each to see if there is a firmware upgrade, the app should send a notification to say there are updates available.

      115 votes

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    2. Why do I have to pick my bike from the list?

      Why do I have to pick my bike from the list? Shouldn’t the app know which bike based on the component it detects?

      63 votes

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    3. 18 votes

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    4. Rides not consistently syncing from Garamin to AXS Web

      This seems to be happening to quite a few people, and we've posted under a completed topic. Based on the no replies, I'm guessing SRAM doesn't read closed items.
      Closed item here:
      https://sram.uservoice.com/forums/923569-sram-axs-web/suggestions/39114610-new-ride-today-wasn-t-updated-on-axs-web

      Trying to get some fresh attention to this issue.

      10 votes

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    5. Firmware version not properly sync'd to the web

      I just updated (about 30 minutes ago) the front derailleur firmware version to 2.32.0. However the web site says it needs updating (see image attached). I assume this is a bug because I updated the rear derailleur firmware and that same update message for the rear went away shortly after.

      36 votes

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    6. Leave the derailleur battery recharge notifications in the app history so it's possible to see the battery life between charges.

      The app currently removes recharge notifications once a new battery is installed. Please leave these notifications in the history so that it's possible to see the battery life between charges. I ask about this as I recently bought a new battery and the life is nowhere near that stated 60 hours but without the history I'm not going to get anywhere obtaining a replacement at the bike shop as there is no evidence to back it up. As it's currentl'y winter they'll just fob me off with "it's cold so" but this is my 3rd AXS winter I know it's…

      34 votes

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    7. Use shifters to change computer page.

      I don’t necessarily use the multi shift feature. I’m not always thinking of holding down the shift lever to shift multiple gears quickly. I’m completely content tapping/pressing levers as many times as needed. So I’d much rather have the option to change my Garmin 530 computer data screen pages. Keep hands on handlebars. Even in winter with big gloves. It’s hard to press the buttons or even a touch screen would be difficult with big thick gloves.

      29 votes

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    8. Display axs data in garmin connect

      My garmin fenix 6 watch collects all the shift data and syncs them to axs web app, why cannot this data be visible directly in garmin connect app, same way as my quarq power data is?????

      80 votes

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    9. Theft - Lojack into FD or RD

      I am wondering if it would be possible to put a "Lojack" type tracking capability into the rear derailleur or another component. If the bike is stolen, the SRAM rear derailleur or one of the components could transmit its location to the app.

      13 votes

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    10. Use blips to change computer(Garmin) screens

      Scroll between your computer screens using a blip button.

      16 votes

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    11. Make it more intuitive

      Make the app much more intuitive such as the likes of Strava, for example. So, people are more willing to use and embrace electronic shifting in the future.

      5 votes

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    12. 7 votes

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    13. Geolocation of shift data

      Show on the map portion the points where a shift occurred and which gear. I feel knowing how long you were in a gear isn't as useful of knowing WHERE in which gear you were in to better understand your shift points on terrain etc.

      7 votes

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    14. Add tyre pressure guide to AXS mobile App

      The tyre pressure guide web tool is amazing and really useful. It would be great if it could be added to the AXS mobile app to make it easier to access and use on the fly.

      You could even allow for settings to be saved for specific bikes on your account like you can AXS components so you don't have to keep entering details to the tool when you forget you advised tyre pressures.

      4 votes

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    15. Compensating shift based on gear ratios

      Provide a compensating shift option that would automatically shift to the cassette sprocket that provides the gear ratio closest to the gear ratio being used at the start of the shift. The number of compensation shifts would vary depending upon the gear being used at the start of the shift. For example, with a 30-43 crankset and a 10-33 cassette the number of compensation shifts would be 0, 1, 2, 3, or 4 depending upon the gear being used at the start of the shift.

      1 vote

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    16. Charge me notification

      Send me a little text or notification “charge me” the battery is so good and the tech is so amazing I forget it needs some juice!

      177 votes

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    17. Pongan el Español en la Web

      Hola,haber si pueden incluir el Español en la web.Gracias

      3 votes

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    18. reset AXS DERAILLEUR

      vraag hoort hier niet , maar weet niet waar wel .

      maar is het mogelijk om Sram AXS te resetten naar fabriek instelling

      2 votes

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    19. Why there are two activities "Run" and "Running"? Why at all Sram AXS downloads any other activity than various bike ride

      There are two overlapping categories of activities "Run" and "Running", decide which one to keep and delete the other.
      I wonder why at all download any other activity than bike relates, as Sram has no better insights to provide versus any other running platform. It just clutters the activity list in AXS Web.

      3 votes

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    20. Send notifications of captions in Instagram when firmware updates are available

      The Axs application knows what firmware form every one of my parts have. Instead of associating each to check whether there is a firmware overhaul, the application ought to send a warning to say there are refreshes accessible.

      2 votes

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