SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    1. Send notifications when firmware updates are available

      The Axs app knows what firmware version all my components have. Rather than having to connect each to see if there is a firmware upgrade, the app should send a notification to say there are updates available.

      66 votes

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    2. Why do I have to pick my bike from the list?

      Why do I have to pick my bike from the list? Shouldn’t the app know which bike based on the component it detects?

      34 votes

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    3. Firmware version not properly sync'd to the web

      I just updated (about 30 minutes ago) the front derailleur firmware version to 2.32.0. However the web site says it needs updating (see image attached). I assume this is a bug because I updated the rear derailleur firmware and that same update message for the rear went away shortly after.

      22 votes

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    4. Display axs data in garmin connect

      My garmin fenix 6 watch collects all the shift data and syncs them to axs web app, why cannot this data be visible directly in garmin connect app, same way as my quarq power data is?????

      59 votes

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    5. Leave the derailleur battery recharge notifications in the app history so it's possible to see the battery life between charges.

      The app currently removes recharge notifications once a new battery is installed. Please leave these notifications in the history so that it's possible to see the battery life between charges. I ask about this as I recently bought a new battery and the life is nowhere near that stated 60 hours but without the history I'm not going to get anywhere obtaining a replacement at the bike shop as there is no evidence to back it up. As it's currentl'y winter they'll just fob me off with "it's cold so" but this is my 3rd AXS winter I know it's…

      17 votes

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    6. Hammerhead K2 Connectivity

      First outdoor ride of the season and first outdoor with with my new Red eTap Axs. I just noticed that the K2 does not connect with the axs.sram.com website, making those sweet detailed breakdowns and data visualizations out of reach. Given the acquisition by SRAM, has this option been prioritized in your product roadmap? If not, can I make the suggestion that it does.

      Thanks in advance.

      Cheers,
      Stefan

      10 votes

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    7. Use shifters to change computer page.

      I don’t necessarily use the multi shift feature. I’m not always thinking of holding down the shift lever to shift multiple gears quickly. I’m completely content tapping/pressing levers as many times as needed. So I’d much rather have the option to change my Garmin 530 computer data screen pages. Keep hands on handlebars. Even in winter with big gloves. It’s hard to press the buttons or even a touch screen would be difficult with big thick gloves.

      13 votes

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    8. Charge me notification

      Send me a little text or notification “charge me” the battery is so good and the tech is so amazing I forget it needs some juice!

      148 votes

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    9. Sram AXS Web indicates a new firmware to be available

      I'm on 2.17.0 for the Force RD and I have an alert for version 2.7.3?
      Your website is showing 2.7.3 as the latest available version.
      To me a 2.17.0 is a way higher version compared to a 2.7.3, almost 10 iterations higher.
      The App is telling me all is up to date and no new firmware available.
      Can you please fix this?

      62 votes

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    10. Send notifications of captions in Instagram when firmware updates are available

      The Axs application knows what firmware form every one of my parts have. Instead of associating each to check whether there is a firmware overhaul, the application ought to send a warning to say there are refreshes accessible.

      0 votes

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    11. App update is not an improvement

      The AXS app has never been impressive and now it's even worse!
      Connection to a component does not show battery status, you need to actually select the component and then go back one screen. Regardless of that the web portal is not getting updated with battery levels. Time-wise I know (becasue I'm logging time) a recharge for RD is due but there is no suggestion anywhere that this is the case.

      17 votes

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    12. Use blips to change computer(Garmin) screens

      Scroll between your computer screens using a blip button.

      6 votes

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    13. Tunable trim to specific gears

      Give us the ability to adjust trim of rear der gears individually.

      45 votes

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    14. Garmin activity selection

      I would like to be able to determine what activities come into the app from Garmin. I only want cycling to come into the app instead of any activities that I complete.

      7 votes

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    15. Etap taillight

      Please make a taillight that uses an etap battery. That will give the rider 3 batteries to swap around if needed. Thanks

      9 votes

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    16. Sequencetial Shift

      Adding the option to select the gears yourself when the derailleur and rear derailleur shift when sequential shifting, as is possible with Shimano with the DI2.

      e.g. not at penultimate gear but earlier at third gear.

      10/28

      not from 24 to 19 but from 21 to 17.

      The slant of the chain is otherwise so large

      34 votes

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    17. Report of bike gearing usage over time

      Right now all I can see is per ride usage of gearing. It would be nice to have a report for a bike over all rides that show gearing usage. This would allow someone to see if they are using the correct cassette for their riding type.

      39 votes

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    18. Microadjust ASX front derailleur.

      Make it possible to microadjust de front derailleur. Now I have to make a compromise to avoid chainrub. I sacrificed my 12e ring to avoid rub on the 5e en 6e but that should not one to make.

      10 votes

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    19. Theft - Lojack into FD or RD

      I am wondering if it would be possible to put a "Lojack" type tracking capability into the rear derailleur or another component. If the bike is stolen, the SRAM rear derailleur or one of the components could transmit its location to the app.

      3 votes

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    20. Provide approximate RPM data

      It's a fairly simple equation. But if a user with just a garmin or wahoo computer and no power meter is able to enter their wheel circumference, then they could see their rpm.

      (Distance ÷ (wheel circumference x gear ratio) ) ÷ time = RPM

      I realise it won't be accurate for sections when freewheeling downhill.

      2 votes

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