SRAM AXS Web
Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!
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109 results found
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Show elevation chart as overlay on gear Data
Show what gear on what elevation was used. So you can see in a time/elevation line what gear was used and when shifting happend.
42 votesThis feature is available under the Component Summary Gear Ratio Chart (as shown in the attached photo).
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Display current gear
I would love a way to view the current gear. I have a scott enike with kiox display amd it would he amazing if the rear derialure could connect to that, or other third party devices, and display the current gear
1 voteIt looks like the Kiox does not have the ability to connect to external sensors, however the ability to show the current gear is available in a number of cycling computers. See link for more details: https://www.sram.com/en/sram/road/campaigns/pairing-garmin-and-wahoo-with-gearing
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Email Notification for AXS WEB English Only
The email announcement sent out for AXS Web is not offered in any language but English.
11 votes -
Make AXS Web use all of my screen.
Right now its a little slice down the middle. I've got a big monitor, why not let me examine my activity in a big view?
This would also make it easier to select on the elevation map when I want to see a small section of a large ride.
7 votesUsers now have the ability to expand their charts in the activity detail pages.
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My 12th gear is not showing up on AXS ride reports, even though it does reflect on my Garmin. IMy gear accurately reflects a 10-33 cassette.
Show all 12 gears in AXS usage reports.
14 votesThis issue will be resolved on all Garmin Edge xx30 series cycling computers with Garmin’s impending release of new firmware. The beta firmware is available here:
530: https://www8.garmin.com/support/download_details.jsp?id=14953
830: https://forums.garmin.com/sports-fitness/cycling/f/edge-830/213939/new-edge-830-public-beta-5-26-now-available
1030: https://forums.garmin.com/sports-fitness/cycling/f/edge-1030/213938/new-edge-1030-public-beta-9-26-now-available -
have to unlink and relink
for new rides to show up i have to unlink and relink my wahoo account.
1 voteThis problem is now resolved. If you continue to have this problem please reach out to us here or by email at apps@sram.com.
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How to get AXS web to auto select bikes
I would like some information on how AXS auto selects a bike. Only some of my rides seem to auto select the bike. When it does it selects the correct bike, but it usually does not select any bike.
34 votesFixed bug associated with how we auto select bikes from Garmin Fit files.
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AXS Web App Component Statistic for Battery Status and Operating time for RD/FD and Left/Right controllers are reversed
Every time I have received a low battery indication for the left and right controllers, I charged the RD/FD battery to resolve the low battery indication. On the last occurrence I also made note of the operating time for all the components. The operating time for the left and right controllers displayed 26 hours, consistent with the time elapsed since I charged the RD/RD batteries and were reset to zero after replacing RD/FD batteries. Also the time for the RD/FD seems usually high for number mile I have on the bike, question the accuracy or what the value represents.
2 votesFixed an issue with users receiving incorrect low battery push notifications.
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Fix the Rider Profile
Every time I try to update my rider profile, when I attempt to enter my birthdate, the page crashes and I get a popup saying - something is not working properly - please refresh the page, wait 30 minute or post feedback. Tried refreshing and tried waiting, with same result. So, I'm posting feedback. See attached. Is there a preferred browser or is this just a bug?
2 votesWe apologize for the inconvenience, this bug has been fixed.
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Can’t use the 12 speed drive train under edit only 11 speed is posted.
Fix it so I can select 12 speed eagle
16 votesFixed bug related to restricting available cassettes shown in the edit drivetrain modal within an activity.
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retire bike
have the ability to retire a bike from your lists of bikes so you can keep a record of all rides done with that bike.
ideally having a field to identify why it's being retired would be good as well
- sold
- stolen
- crashed
- etc4 votesYou now have the ability to retire a bike profile.
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3 votes
This issue should now be resolved. If you still having any problems please reach out to us here or by email at apps@sram.com
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Gear information on Segment
Later show the gear information in segment, so you can compare you're efforts on your cadence and gear...
21 votesThe selector tool can be used to isolate portions of your ride and charts will be filtered accordingly.
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Enable 24hr time format
Enable 24hr time format instead of PM/AM
23 votesYou can now control your displayed time format preferences in your user profile page:
https://axs.sram.com/riderportal/profile -
Variable Units Options | Metric for Speed and Distance | PSI for Pressures
I like metric distances and speeds, but value PSI for tire (and shock pressures). It would be valuable to me, to be able to be a little more selective of my units.
21 votesUsers can now choose custom display options for various measurements.
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Cannot detect proper gearing when pairing with garmin Edge 520 and Garmin Marq Ahtlete
Please check why i can't detect the proper gearing when pairing with garmin Edge 520 and Garmin Marq Ahtlete. Got a 1x12. chainring 34T and 10-50T cassette. Thanks
15 votesThis issue should be resolved, if you continue to have problems please reach out to us here.
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Only showing metric. How to change to imperial??
Only showing metric. Want imperial. Can it be changed?
14 votesUsers can switch their Unit Display Preferences in the Rider Profile screen:
https://axs.sram.com/riderportal/profile -
AXS ride feed shows wrong time
AXS ride feed shows wrong time
I have double checked my Garmin. It shows GPS fed local time ie PST (in 24 hr format obviously) but the AXS ride records display the time at UTC/ GMT so they are out by 8 hours as far as I am concerned. I have checked setting and other than choosing 24 hr time format there does not appear to be any way to correct this at this stage6 votes -
Garmindata
I just linked up my garmin app data to share on axs.not only did it import my ride data, it imported every other activity, running, walking, gym etc including location bubbles which i have previously put in place for privacy. This was a concern so its since been deleted. Of you can work out only importing ride data, I may use again.
Secondly there is not much more data you have that i can't find on garmin and strava. Its almost like there's a double up on data fields.
Lastly, with the 2.7.3 update, it was difficult to find what…
1 voteThanks for the feedback!
Garmin Connect doesn’t allow us to specify the activity type, they send everything. However we do allow for filtering your AXS Feed by activity type, give it a try!
For your privacy concerns, AXS Web defaults all activities as private. ONLY you can see the content.
We do have similar content as Strava and Garmin, but AXS Web does provide additional content about your AXS components (like Time in Gear, Normalized Power Curves, Tire Pressure data, etc) with the addition of sending you low battery and firmware update information about your components.
We will try to improve our firmware update process going forward. Thanks for your comments.
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Inaccurate operating time
I have had my power meter longer than the derailleur that is on my bike. The power meter claims 96.9 hours and the derailleur claims 976.7 hours.
1 vote
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