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SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    109 results found

    1. SRAM AXS Web is broke

      It is impossible to access the SRAM WEB AXS page
      An error message appears "well, this is embarrassing.... Sorry, this is not working properly"

      8 votes

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      We have released a fix for this issue, but Users will need to delete their cache for axs.sram.com to reach the fixed application.

      If you continue to have issues please reach out to us here or email us at apps@sram.com

    2. problems with indoor sessions

      I've done several indoor sessions with my quarq power meter and they are not shown in the AXS Web, therefore I cannot check my details.
      I got my quarq linked to my Garmin Fenix 5 and I got all the data on my watch/garmin connect
      regards

      12 votes

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    3. Average power and normalized power is different from activity recorded in Garmin edge 530

      The average power and normalized power displayed in SRAM AXS Web is higher as compared to the same activity recorded in Garmin edge 530.

      Is it due to different algorithms in calculation?

      13 votes

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    4. Total Calories

      The Total Calories have been incorrectly transfer by Garmin.
      In addition, the value is not meant in kj, but kcal.

      13 votes

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    5. Re-Sync Garmin Activities and select only specific bikes activities

      After the initial sync a specific activity was ignored (not sure why). It would be good to be able to force a re-sync to try and get all the activities uploaded into AXS.
      In addition, it would be great to filter to only sync activities which were done on my configured bike (I only have one bike with AXS components).

      14 votes

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      Unfortunately Garmin does not allow us to re-sync activities at this time.

      For selecting specific bike activities the Filter Activities feature is now available, an example of which can be seen in the attached file labeled Activity Feed Filter Tool.

    6. 8 votes

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      SRAM electronic drivetrains are compatible with the following Garmin Devices to display Gear Position and Battery
      Bike Computers: Garmin EDGE 1000, 1030, 520, 520 PLUS, 530, 820, 830
      Sport Watches: Garmin FENIX (5/5S/5X, 5/5S/5X PLUS), FORERUNNER 935XT

    7. Dropper and axs

      Why do I need to create 2 bikes for the gear shifter asx control and the dropper. Both are obviously on the same bike!

      1 vote

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    8. Ad components

      I have a bike with axs xo1 derailleur and see that in the app. But can not ad the axs reverb. It says only one axs system can be assigned to the bike. What is wrong?

      3 votes

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    9. 13 votes

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      1 comment  ·  Admin →

      Resolved issues related to missed Garmin FIT file syncing. If this problem occurs again, please let us know.

    10. Shows false movingtime and distance and somethimes "low battery" without low battery

      Shows false movingtime and distance and somethimes "low battery" without low battery

      8 votes

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    11. 11 votes

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      1 comment  ·  Admin →
    12. Ride data for non-AXS bikes shows crazy gears

      Rides from non-AXS enabled bikes shows 255 gears in the summary which is clearly not ideal. If there are no AXS gear data, it should default to 0, not 255...

      3 votes

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    13. Describe how FTP and LTHr are derived; or if this is a default number.

      Describe how FTP and LTHr are derived; or if this is a default number.

      1 vote

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    14. I would love to see the battery levels in both derailers and

      I would love to see battery levels for both derailers, and both shifters.

      1 vote

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      AXS Mobile versions 1.7.5 for iOS and 1.7.0 for Android solves the issue of battery levels not appearing in the app.

    15. Incorrect Battery life notifications web Vs SRAM AXS mobile app..

      Currently through the web i got an email notification indicating that the force controllers (L & R) have low remaining battery life. And in the SRAM AXS Mobile app i get the notification that the Force FD is the one with low battery life and this is consistent with the red light indicator...please review and correct to make all battery life data consistent.

      8 votes

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    16. Desde la última actualización no mide bien los watios

      No se muestra en el garmin el porcentaje de watios en cada biela.
      Antes de la actualización si que lo media.

      1 vote

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      completed  ·  0 comments  ·  Admin →
    17. Add bike from SRAM AXS app

      I’ve already got my bike that has SRAM axs installed on the app, copy to web

      7 votes

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      1 comment  ·  Admin →
    18. my garmin 1030 does not record uniformity, balance, pedaling efficiency! how should the Quark be set with the Garmin 1030?

      my garmin 1030 does not record uniformity, balance, pedaling efficiency! how should the Quark be set with the Garmin 1030?

      2 votes

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    19. Tyrewiz timestamp

      Tyrewiz shows psi on graph but no timestamp/mileage info. I’d like to know where I burped my tire etc..

      7 votes

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      completed  ·  0 comments  ·  Admin →
    20. Notification elevation gain in metres

      Notifications should show elevation gain in metres not kilometres.

      6 votes

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      1 comment  ·  Admin →
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