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SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    258 results found

    1. Create a feature for AXS shifters to show selected gear while riding the bike. Could mean a shifter with a display or interfaces to/with BOS

      Create a feature for AXS shifters to show selected gear while riding the bike. Could mean a shifter with a display or interfaces to/with BOSCH, SHIMANO, etc.

      1 vote

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    2. This feedback platform is obviously abandoned!

      This feedback platform is obviously abandoned. None of these ideas ever got implemented. There is no reaction from SRAM anymore.

      SRAM AXS web still doesn't work properly: components are shown inconsistent across devices or sometimes don't show up at all. Firmware versions of the components aren't displayed anymore, and notifications for new firmware versions don't work.

      And above all this: why the hell is there an SRAM AXS app and a separate SRAM AXS web platform? Why isn't both merged into a properly working app?

      1 vote

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    3. Have a documentation on what is expected to work

      It is quite difficult to figure out what is expected to work (and maybe just does not work for me) and what is just not working...

      Examples:

      I am quite sure I hade my bike automatically assigned to activities in the beginning. This is not working anymore since a while. Is it worth trying to fix this on my side? Can I ask anybody at SRAM to help? Or is it just not supposed to work (currently)?

      In the My Components section, each components page has a part called "Component Statistics", this used to be updated when I used the…

      3 votes

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    4. Cargo bikes!

      Pls don't only focus on stupid boring (market saturated) MTG/Road(Gravel)! I drive an Omnium cargo bike 20'' front wheel + 28'' rear width 55 mm. The Omnium cargo WiFi V3 is a classic in it# own right. App presupposes dront(rear wheel have same diameter, only cathegories are road/gravel/mtb related (tht's so stupíd).

      1 vote

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    5. Potenciómetro

      Mi potenciómetro de sram red ha dejado de medir vatios solo mide revoluciones pero no mide el par de fuerza tiene algunos valores que muestra la aplicación como N/A no se lo que es

      1 vote

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    6. Cycling app component connectivity

      Please make it so that the component overview can be seen with other apps. Even the wahoo fitness app. The system is great but the support is lacking. Why do I have to have a dedicated cycling computer to review the component usage/gears?

      3 votes

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    7. Quark power meter large fluctuations

      I have a new Spezialized Epic MTB with Quark Power Meter. When riding flat, in the same gear and same cadence, the Power data field on my Garmin 1040 show large fluctuations.

      This is constantly changing by as high a difference as 40-50W. Is this a normal behaviour caused by pedalling action or is something wrong?

      1 vote

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    8. Compensating shift based on gear ratios

      Provide a compensating shift option that would automatically shift to the cassette sprocket that provides the gear ratio closest to the gear ratio being used at the start of the shift. The number of compensation shifts would vary depending upon the gear being used at the start of the shift. For example, with a 30-43 crankset and a 10-33 cassette the number of compensation shifts would be 0, 1, 2, 3, or 4 depending upon the gear being used at the start of the shift.

      1 vote

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    9. Profiles for MicroAdjustment Settings

      Option to create profiles for different wheelsets or indoor trainers, because the cassette position can vary. I have to adjust my gears every time I switch my wheels or ride indoor.

      10 votes

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    10. reset AXS DERAILLEUR

      vraag hoort hier niet , maar weet niet waar wel .

      maar is het mogelijk om Sram AXS te resetten naar fabriek instelling

      3 votes

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    11. eliminar componente de la app sram

      Como se puede eliminar un componente de la app?. Se me ha roto el cambio maestro y he comprado otro, he vinculado el nuevo, pero me sigue apareciendo el averiado. Como se puede eliminar?

      1 vote

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    12. Bitte auch Lezyne Computer unterstützen

      Es fehlt an Unterstützung für Lezyne Computer

      1 vote

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    13. Pongan el Español en la Web

      Hola,haber si pueden incluir el Español en la web.Gracias

      3 votes

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    14. System settings are lost when removing derailleur battery

      When removing the deraillieur battery for charging all the settings for multishift, sequential shifting and the controller buttons are lost. The settings for micro adjust are being kept nevertheless.Also battery status of the controller(s) ist not shown anymore on my Garmin device after removing and charging the battery.
      Battery status of the controller/s) will be displayed again on the Garmin device after reassigning all system components to the deraillieur. After turning the Garmin device off and on again battery lveels of the controllers won't be displayed just like before.

      2 votes

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    15. Why there are two activities "Run" and "Running"? Why at all Sram AXS downloads any other activity than various bike ride

      There are two overlapping categories of activities "Run" and "Running", decide which one to keep and delete the other.
      I wonder why at all download any other activity than bike relates, as Sram has no better insights to provide versus any other running platform. It just clutters the activity list in AXS Web.

      3 votes

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    16. Update error

      When trying to configure controls. As soon as I wake my derailleur a notification pops up in the configure controls. It tells me that there is a firmware update for my post for blob compatibility, yet my post has the latest firmware. If I dismiss the message the notification just reappears immediately rendering it impossible to configure my shifters to activate my post?

      2 votes

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    17. Add tyre pressure guide to AXS mobile App

      The tyre pressure guide web tool is amazing and really useful. It would be great if it could be added to the AXS mobile app to make it easier to access and use on the fly.

      You could even allow for settings to be saved for specific bikes on your account like you can AXS components so you don't have to keep entering details to the tool when you forget you advised tyre pressures.

      6 votes

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    18. Make it more intuitive

      Make the app much more intuitive such as the likes of Strava, for example. So, people are more willing to use and embrace electronic shifting in the future.

      5 votes

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    19. Rides not consistently syncing from Garamin to AXS Web

      This seems to be happening to quite a few people, and we've posted under a completed topic. Based on the no replies, I'm guessing SRAM doesn't read closed items.
      Closed item here:
      https://sram.uservoice.com/forums/923569-sram-axs-web/suggestions/39114610-new-ride-today-wasn-t-updated-on-axs-web

      Trying to get some fresh attention to this issue.

      14 votes

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    20. Discord server for the community to ask for help.

      Hey, what if you integrated a discord server where we could get responses to our questions quicker because sometimes the people in this support section take much longer to responds and it can be days. The guys over at the jom gobber discord server did the same thing and it has been going well for them (https://discordserverlists.com/jom-gabbar-discord/).Through a discord server this would be fixed. Thoughts?

      1 vote

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