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SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    289 results found

    1. Doesn’t work !

      Bueno, esto es vergonzoso...
      Lo sentimos, esto no está funcionando correctamente.
      Aquí hay algunas cosas que puede probar:
      Actualice la página
      Vuelve a intentarlo en 30 minutos.
      Háganos saber el problema Foro de comentarios de usuarios de SRAM.

      2 votes

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      1 comment  ·  Admin →
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    2. Gear change overrun setting.

      With a mechanical indexed setup there is a natural overrun when changing down (up the cassette - smaller to larger cog) which helps initiate the gear change and keep it smooth. i.e. the cable pulls the derailleur a little bit past the ideal position for the next gear but when the rider releases the lever the derailleur falls back to where it should be. AXS simply moves the derailleur to the next ending position which makes the change clunky under power. If AXS mimicked the mechanical shift with a little overrun before settling in the ideal position that would fix…

      2 votes

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    3. 2 votes

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    4. 2 votes

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    5. Centre bar on ride report

      This needs to be more intuitive as to what it means , I still don’t have a clue why it is green to red then black bars in between

      2 votes

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    6. Easy set up /first use

      I just had my very first ride with the new red axs. When the bike (Rose Reveal six) arrived, I updated the software. Now the components haven't communicated to each other. I just could switch down.
      Wondering that Sram took the fun of my first ride.
      Other than that, I was trying to get the sequential set up working. No idea why it didn't work. I could not find any support in the app.
      Would wish to have a much better "before you start" and "first setting" section in a manual and in the app.

      2 votes

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    7. 2 votes

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    8. Do not show deleted activity

      A deleted activity is still shown in the messages overview. On drilldown "Activity Not Found" is returned. Either immediately delete entire activity or allow subsequent deletion in the overview. Having a deleted activity visible does'nt make sense.
      Thanks

      2 votes

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    9. Bike warning detail page

      AXS Web tells me I have a warning on a bike. Then on the bike page itself, none of the items on the list show a warning. I have to manually click through each item to find what component has a warning. Please put the warning mark on the component that has the issue on the bike specific page.

      2 votes

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    10. Forum questions/reponses

      Avoir un forum de questions/réponses car de nombreuses questions restent non répondues.......
      Avoir l’avis d’autres utilisateurs serait intéressant

      2 votes

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      1 comment  ·  Admin →
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    11. Cervelo isn't in the dropdown list for bike maker.

      Cervelo isn't in the dropdown list for bike maker. Also, I only have one eTap bike. I'd like every ride to default to that bike instead of having to select it.

      2 votes

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    12. average cadence too low

      average cadence of AXS Web always lower than my Wahoo Bolt and Garmin520
      Wahoo and Garmin got same average cadence.

      2 votes

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    13. firmware update via SRAM AXS Web if a BT dongle is available

      as the mobile app seems to have a lot of troubles with different mobile devices and android versions the possibility to connect to a PC with an ant+ BT dongle would be quite helpful.

      2 votes

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    14. less scrolling

      The way that the activities are laid out on the page forces the user to scroll a lot. Either from top to bottom or left to right (through the different panels). I think it would be great if the various items would be visible in one view.

      There's lots of empty space on the page in the left/right margins and many of the items would represent as well or better if they were smaller.

      2 votes

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    15. Add non-SRAM options for drivetrain, e*13 9-50 cassette, absoluteBlack 36 oval ring, etc.

      Add non-SRAM options for drivetrain, e*13 9-50 cassette, absoluteBlack 36 oval ring, etc.

      2 votes

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    16. 2 votes

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    17. Add more bike brands. "Calfee" "Ibis"

      Ibis = Ripmo, Ripmo AF, Ripley, Mojo HD5, Mojo 3, DV9, Hakka MX.

      Calfee = Manta RS, Dragonfly, Tetra, Luna, Bamboo

      2 votes

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    18. Only record sessions of more than 30 seconds

      I frequently accidentally restart a Garmin ride which only lasts for 1sec / 30 sec. These are a being recorded in Garmin and SRAM AMS web. I can delete from Garmin but not from SRAM AXS

      2 votes

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    19. Tyrewiz shows wrong pressure

      Hello,
      my Tyrewiz on the Zipp Moto wheel suddenly shows exactly 14.5 PSI (1 bar) too much. When the tire is deflated, 14.5 PSI is displayed. This problem occurred after 1 week of standing and only affects the front wheel, the rear Tyrewiz displays correctly.
      How can I rectify this fault?

      1 vote

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    20. Website crashed

      It would be nice if I could see my gear history vs time, not just rides. So I know which gears I need

      1 vote

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