SRAM AXS Web
Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!
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109 results found
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problems with indoor sessions
I've done several indoor sessions with my quarq power meter and they are not shown in the AXS Web, therefore I cannot check my details.
I got my quarq linked to my Garmin Fenix 5 and I got all the data on my watch/garmin connect
regards12 votesIndoor sessions should now be processed correctly and appear on AXS Web. Please reach out to us here or by email at apps@sram.com if you continue to have this issue.
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Display gear usage by moving time
On the component summary/gear usage graphic can you include the option to show gear usage by moving time rather than just elapsed time, so times when the bike is not moving are excluded from the data. There are times when I do not want to use the Garmin auto pause function, which means any break I take on a ride gets captured, Strava etc provided analysis on moving time, so would be good to have this here ax well.
11 votesThe default display of time in gear is now using moving time. Enjoy and thank you for your feedback!
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Email Notification for AXS WEB English Only
The email announcement sent out for AXS Web is not offered in any language but English.
11 votes -
11 votes
Power in gear is now available if you have a power meter and shifter recorded in your activity.
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Cycle through activities
CATEGORY: Activities
Just like the Component Summary and Rider Performance, there should be a way to cycle Left and Right to Previous and Next activities.
9 votesAdded extra navigation on the top of the activity pages to cycle to the next or previous activity
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SRAM AXS Web is broke
It is impossible to access the SRAM WEB AXS page
An error message appears "well, this is embarrassing.... Sorry, this is not working properly"8 votesWe have released a fix for this issue, but Users will need to delete their cache for axs.sram.com to reach the fixed application.
If you continue to have issues please reach out to us here or email us at apps@sram.com
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Shows false movingtime and distance and somethimes "low battery" without low battery
Shows false movingtime and distance and somethimes "low battery" without low battery
8 votesImproved the moving time and total distance calculation.
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Incorrect Battery life notifications web Vs SRAM AXS mobile app..
Currently through the web i got an email notification indicating that the force controllers (L & R) have low remaining battery life. And in the SRAM AXS Mobile app i get the notification that the Force FD is the one with low battery life and this is consistent with the red light indicator...please review and correct to make all battery life data consistent.
8 votesAdded improvements on how we battery status is displayed.
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8 votes
SRAM electronic drivetrains are compatible with the following Garmin Devices to display Gear Position and Battery
Bike Computers: Garmin EDGE 1000, 1030, 520, 520 PLUS, 530, 820, 830
Sport Watches: Garmin FENIX (5/5S/5X, 5/5S/5X PLUS), FORERUNNER 935XT -
Make AXS Web use all of my screen.
Right now its a little slice down the middle. I've got a big monitor, why not let me examine my activity in a big view?
This would also make it easier to select on the elevation map when I want to see a small section of a large ride.
7 votesUsers now have the ability to expand their charts in the activity detail pages.
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Tyrewiz timestamp
Tyrewiz shows psi on graph but no timestamp/mileage info. I’d like to know where I burped my tire etc..
7 votes -
Add bike from SRAM AXS app
I’ve already got my bike that has SRAM axs installed on the app, copy to web
7 votesThis issue should be resolved. Please reach out to us here if you continue to have this problem.
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6 votes
The SRAM AXS 10-36T is available as a drivetrain cassette option.
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AXS ride feed shows wrong time
AXS ride feed shows wrong time
I have double checked my Garmin. It shows GPS fed local time ie PST (in 24 hr format obviously) but the AXS ride records display the time at UTC/ GMT so they are out by 8 hours as far as I am concerned. I have checked setting and other than choosing 24 hr time format there does not appear to be any way to correct this at this stage6 votes -
Notification elevation gain in metres
Notifications should show elevation gain in metres not kilometres.
6 votesNotifications going forward should display units in meters or feet
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Cannot select bike on an activity
When viewing an activity I cannot select the bike I rode. It just keeps processing but doesn't select the bike
6 votesThe bug associated with this issue has been addressed. Any activities synced after October 2, 2019 will not experience this issue.
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Funktioniert nicht mit Garmin Fenix 5x. ich habe eine Eagle und kann dort nur 2 Kettenblätter und 11 Ritzel eingeben
Garmin muss die Fenix updaten
5 votesMake sure you are on the latest Garmin firmware version as they have recently added support for more shifting sensors and gearing options.
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Missing Power Meter Data in Rider Performance
Hi
I completed a ride today. My gear are now showing in both web and app.
But my power meter is not showing.
You are welcomed to comparing my ride today with my bicycle on my account, you will notice that it’s present on my bike. Maybe it’s a wrong setup? It’s on my Garmin.
Why is it not possible to see the gear in Garmin connect?5 votesSquashed bug related to processing FIT files generated from Garmin Headunits with BLE paired Power Meters
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It would be nice to be able to split out the time per gears by each front ring versus aggregate
I would like to see how long I spend in big ring front and which rear cog, etc.
Perhaps even be able to overlay that with power, map, or. Etc.5 votesYou can click on individual front gears within the gear histogram chart to filter time in that chainring
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Possibility to change user image
Let make it possible to change our avatar instead of the to capital letters please!
5 votesAXS Web uses Gravatar for the user images. See http://en.gravatar.com/ for more information.
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