SRAM AXS Web
Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!
- We will email you with updates on your feedback and/or requests.
- You can change your preferences in Settings if you would not like to be contacted.
109 results found
-
Please link to the Wahoo app!
I and many other users have abandoned Garmin for Wahoo and as such cannot currently bring my rides files into the app.
308 votesWahoo has enabled their cloud syncing services to all of their users. Make sure your Wahoo headunit has the latest firmware and your Wahoo Mobile App is up to date. Navigate to https://axs.sram.com/riderportal and connect your Wahoo account.
Enjoy!
-
Chainring data are incorrect
My data for at least one ride are showing I was in the small ring the whole time when I was definitely in the big ring the whole time.
-
SRAM.png 102 KB -
Screenshot_20200630-115148.png 106 KB -
Screenshot_20200630-115142.png 100 KB -
Schermafbeelding 2020-05-20 om 07.34.21.png 47 KB -
Transmisión.jpg 39 KB -
F01A3B03-0916-43ED-B312-B65B548D3779.png 367 KB -
B10EFFB6-8814-4390-AFD6-A3F32E300C6E.png 409 KB -
8CDE831F-80DA-4B30-ABE1-20722E57DB1D.jpeg 3604 KB -
Screenshot_20200116-233325_Samsung Internet.jpg 225 KB
248 votesThis issue will be resolved on all Garmin Edge xx30 series cycling computers with Garmin’s impending release of new firmware. The beta firmware is available here:
530: https://www8.garmin.com/support/download_details.jsp?id=14953
830: https://forums.garmin.com/sports-fitness/cycling/f/edge-830/213939/new-edge-830-public-beta-5-26-now-available
1030: https://forums.garmin.com/sports-fitness/cycling/f/edge-1030/213938/new-edge-1030-public-beta-9-26-now-available -
-
Show gear usage per section (flat sections, hills, mountains) and combine with power output
For certain sections on a route it would be great to see the gear usage. That way we could see which gear has been used on a flat section vs. hills vs. mountains. Also, it would be cool to see the power output for the respective gear to understand which gear has the higher power output (low gear with low cadence vs. high gear with high cadence). I could better understand then what could be my optimal gear selection.
177 votesThis feature is now available, an example of which can be seen in the attached file labeled AXS Web Selection Tool.
Power in Gear is also available, an example of which can be seen in the attached file labeled Power in Gear.
-
Power outputs on a map
I would like to be able to make a selection on the power output and then have that section highlighted on a map so I can see where in my ride that power output was.
175 votesThe selector tool can be used to isolate portions of your ride and charts will be filtered accordingly.
-
Gear cogs
2x AXS drive trains should have a two different colors (ie. Red and Green) One color for the little and the other color for the big. Then in the rear it would cog display it would be cool to indicate the time spent in that cog in the big ring, little ring, and stationary.
124 votesUsers now have the ability to see gear utilization per chainring selection, as seen in the attached file labeled Chainring Selection Tool.
-
I would like to get a notification when my batteries are low in either rechargable and standard batteries
I would like to get a notification when my batteries are low in either rechargable and standard batteries
116 votesTo receive alerts regarding low battery the following steps are required: Have a SRAMid – login to AXS Mobile with SRAMid – enable notifications – create a bike profile – add AXS components to bike profile – log into Log into AXS Web platform with SRAMid and connect to your 3rd party service (Garmin, Wahoo) or upload your .fit files manually.
When using AXS Mobile and a device is detected with a low battery, you will receive an alert in AXS Mobile that will direct you to the AXS Web platform in your device browser with the description of the alert.
A push notification is sent after an activity is uploaded to AXS Web and a low battery state is detected for a component.Note that you will not get an alert until you use the AXS Mobile or AXS Web platforms and the device has updated its status (either…
-
No more double logins
Seems silly to click the app and then need to log in on the webpage. Make the app handle it all.
115 votesWe have updated our platform to no longer require double logins.
-
Activity type detection from Garmin Connect doesn't appear to work
Garmin Connect knows that the activity is a run but that does not appear to populate through to SRAM AXS Web. The activity was listed as a ride.
102 votesActivity type is pulled in from Garmin Connect, you can filter your activity feed by selecting from the activity type drop down.
-
Miles not correct in the AXS feed. Different from what is recorded by Garmin.
When a ride is recorded using my Garmin the milage ridden does not match that shown in the AXS feed. Shouldn't they be the same why would the AXS feed be different?
91 votesWe are now using Garmin’s calculated summary data, such as distance, speed and altitude gain.
-
More Languages
Please add support for more language translations please.
73 votesAdd more translation options to AXS Web. Navigate to the rider profile page to update your language preferences.
https://axs.sram.com/riderportal/profile -
Add New Red Etap AXS cassettes 12spd
It is not giving the option on the cassette scroll down menu
73 votesThis issue has been addressed, you should now see a full list of AXS cassettes when editing your bike.
Thank you all for your feedback and support!
-
Elevation gain always shows 0m
All rides uploaded from my Garmin Edge 830 show elevation gain 0m.
Note : I use metric units65 votesWe have fixed a bug related to the elevation gain issue, if you continue to have problems please reach out to us here.
-
Remove stationary time in gear
Time in gear: the gray zone. Stationary time is of no interest for 'time in gear.' The whole graphic and time values should focus on 'moving time in gear.'
63 votesAXS Web now only shows moving time in gear. We also added power in gear (if you have a power meter), and distance in gear charts.
-
Push notifications
It would be really cool if I could control the data that was in the push notifications after a ride.
60 votesUsers now have the ability to choose which notifications are sent in their communication preferences: https://axs.sram.com/riderportal/communications
-
Power balance measurement
My garmin will show the left and right power balance, don't see the power balance in the web
56 votesWe have added power balance to our Rider Performance charts.
-
Eagle cassette
Not showing the correct eagle cassette
46 votesWe believe this issue to be solved. Please reach out to us if you encounter this problem.
-
Show elevation chart as overlay on gear Data
Show what gear on what elevation was used. So you can see in a time/elevation line what gear was used and when shifting happend.
42 votesThis feature is available under the Component Summary Gear Ratio Chart (as shown in the attached photo).
-
Not showing FD shifts
Not showing FD shifts.
41 votesThis issue will be resolved on all Garmin Edge xx30 series cycling computers with Garmin’s impending release of new firmware. The beta firmware is available here:
530: https://www8.garmin.com/support/download_details.jsp?id=14953
830: https://forums.garmin.com/sports-fitness/cycling/f/edge-830/213939/new-edge-830-public-beta-5-26-now-available
1030: https://forums.garmin.com/sports-fitness/cycling/f/edge-1030/213938/new-edge-1030-public-beta-9-26-now-available -
way to filter activities
since all the activities from garmin connect synced it'd be nice to filter for just rides instead of showing all activities. alternately it would be good to bulk all activities that are not rides into a different section so it doesn't get confusing
41 votesThis feature is now available, an example of which can be seen in the attached file labeled Activity Feed Filter Tool.
-
Wrong Average Speed
Average speed is showing 1.7mph, but actual average was closer to 8.5mph.
41 votesFixed bug related to imperial units speed conversion
- Don't see your idea?