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New ride today wasn’t updated on axs web

Using garmin express after the ride connected with a garmin 530 connected to a pc, axs web didn’t update about the ride. Tried connecting the garmin 530 to a Iphone with a garmin connect app. Also no update. Strava and garmin connect however had the new ride updated.

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  • Steve Wynveen commented  ·   ·  Report

    I'm new to this; just got my Force equipped AXS bike going. I have repeatedly connected/disconnected/connected AXS web to my Garmin account, and no synching or ride reports. I've had to manually download .fit files and upload them to AXS Web to get anything. :(

  • Patrick Das commented  ·   ·  Report

    Exactly the same issue here. No more uploads after 17th of may
    Did a disconnect/reconnect from Garmin connect as suggested above but no result.

  • bogh@mail.dk commented  ·   ·  Report

    I have this issue as Well. My last ride that was synced to AXS Web was May 17 2022. I have had several rideS since.

  • Rodger Wyn commented  ·   ·  Report

    I also have not had any rides since May 16 2022 upload.

  • rayluva@aol.com commented  ·   ·  Report

    I have been hearing about this issue and wasn't effected until this month. My last ride in AXS APP appears to be from 12May2022. I've have several rides since that date but noe will upload to AXS. Has this issue not been resolved and why is this an issue?

  • jontmason@gmail.com commented  ·   ·  Report

    I have the same problem, seems to happen when the ride is uploaded to Strava/Wahoo app in an area with poor cell coverage, i.e.; 3G or worse.

  • jasonnjenn@msn.com commented  ·   ·  Report

    I am having this issue as well, rides from the last two days not showing in AXS, but they are on Strava and Garmin Comnect.

    Edge 520
    IPhone software 14.8.1

  • Illuminati commented  ·   ·  Report

    I rode on the 24/11/19. No ride data until the 27/11/19

  • andres@hlbspec.com commented  ·   ·  Report

    Same. Nov 21st ride loaded, Nov 23rd is lost and Nov 26th is loaded again without a problem. It seems the connection was down for a few days? Strava and Connect show all.

  • jm.hoevenberg@gmail.com commented  ·   ·  Report

    Last update 20-11. No further updates. Disconnected AXS from Garmin Connect and connected again. No result.

  • jpm@sram.com commented  ·   ·  Report

    AXS web feed does not include Nov 22 & Nov 24 activities (that do show in Garmin Connect & Strava). Last activity recorded in AXS web feed is Nov 21.

  • raul@raulcameo.net commented  ·   ·  Report

    Same here, new activities stopped loading last week; I tried disconnecting and reconnecting again my Garmin account and no luck either.

  • shawn.quek@gmail.com commented  ·   ·  Report

    My ride on the 25th nov wasn’t uploaded too. My last ride was a week ago on the 17th Nov. I did a short ride around the park to log a short ride but still no updates to the AXS site. Wasn’t sure if I had some setup issues until I saw this post.

  • madtriboy@gmail.com commented  ·   ·  Report

    I have had the same issue. Started on 23rd nov. last 3 rides did not update feed in axs.com but loaded successfully to Garmin connect, Strava and TrainingPeaks. I tried repairing, reconnecting to Garmin , checking head unit firmware, checking sram axs firmware, clearing phone cache, relog in again. Nothing. No feed update. Using Garmin 1030

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