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SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    289 results found

    1. Mise à jour

      Pas moyen de mettre à jour le dérailleur avant et dérailleur arrière

      1 vote

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    2. Report average cadence per gear for post ride analysis

      We current get charts for time in each gear and distance in each gear. I would also like to see what my ave cadence was for the time spent in each gear. That way I can see if I am using my gears efficiently, maybe when I use my 10T smallest cog I'm actually ending up pushing a low cadence and would have been better off at a higher cadence in my 11T or even 12T.

      Shown on the existing chart as an extra column next to 'time/gear' would be good.

      13 votes

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    3. Si se rompe la jaula de carbono de mi axs xx1 que hago?

      Se a roto mi jaula de sram axs xx1 no hay recambio.

      1 vote

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    4. 1 vote

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    5. Funcionamiento de la web

      No funciona bien la web, intento ver la batería de mi grupo en las dos bicis y es imposible. También intento actualizar el firmware de mi X01 y llevo una semana que no me deja. Un saludo.

      1 vote

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    6. RD-RED-E-D1 Rear derailleur

      Cassettes 10-36 is it already available for te new SRAM RED eTap AXS™ rear derailleur RD-RED-E-D1 T36

      36t-max derailleur is compatible with 10-36, 10-33, and 10-28 cassettes

      1 vote

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    7. A quand une compatibilité avec les Polar ?

      Je suis pas adepte des GPS type Garmin ou Wahoo , Ma montre me permet de recueillir les infos et de visualiser l 'essentiel lors de mes sorties

      1 vote

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    8. some rides do not completely upload via the wahoo connection.

      Some rides appear in the list on the axs web website but you can not access the full details when tapping/clicking on them (see attached). You can also see that the rides show "--" in the data fields in the list. I have 3 different rides that appear this way in AXS Web, but all the rides are available in the Wahoo ELMNT app (including gear change info etc).
      I have tried to do a couple more tests just on the indoor trainer but they are not coming across at all (but could be because they were short 2 min…

      3 votes

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    9. Non axs gear use stats

      It would be nice to have the same gear use statistics for a non-AXS as for AXS. It should be possible to calculate it base on speed, cadence and drivechain info.

      1 vote

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    10. 5 votes

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    11. Relocate battery on dropper post for enduro bikes

      At full compression the battery nicks the rear tire and ultimately rips the battery out and has damaged my dropper

      1 vote

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    12. Centre bar on ride report

      This needs to be more intuitive as to what it means , I still don’t have a clue why it is green to red then black bars in between

      2 votes

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    13. 1 vote

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    14. Reduce Noise

      The whole gear set is too loud and the vibration is excessive in the smaller gears. My feet fall asleep from the vibration and this is after having the whole system refitted from scratch. Clever system but lacks refinement.

      1 vote

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    15. Easy set up /first use

      I just had my very first ride with the new red axs. When the bike (Rose Reveal six) arrived, I updated the software. Now the components haven't communicated to each other. I just could switch down.
      Wondering that Sram took the fun of my first ride.
      Other than that, I was trying to get the sequential set up working. No idea why it didn't work. I could not find any support in the app.
      Would wish to have a much better "before you start" and "first setting" section in a manual and in the app.

      2 votes

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    16. 1 vote

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    17. Import Gpx files

      I have polar ecosystem and Komoot also.
      It’s not possible to import a Gpx file and very boring to convert my Gpx file in .fit to be compatible with your website.
      Help me I would like to enjoy my experience with sram products

      1 vote

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    18. Data Access for Shops

      When you make available the lifetime stats for a component, it would be nice to have a shop access app (or setting in the current app) to allow a shop to access certain data for a bike they are working on. If a shop connects to a bike that is linked to an account on AXS Web, the shop should be able to get the lifetime component data without getting any personal info associated with the account. This could be helpful for a shop trying to diagnose occasional or intermittent drivetrain issues by knowing which gears are used the most.…

      4 votes

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    19. Simple serial numbers and Register through the app

      Hi
      I have my new equipment but have no idea where the serial numbers are
      The devices connect to my phone, my phone connects to your website, why can it all link up to make the job easy
      Regards
      Ross

      5 votes

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    20. 2 votes

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