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SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    258 results found

    1. Charge me notification

      Send me a little text or notification “charge me” the battery is so good and the tech is so amazing I forget it needs some juice!

      183 votes

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    2. Pongan el Español en la Web

      Hola,haber si pueden incluir el Español en la web.Gracias

      3 votes

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    3. Why there are two activities "Run" and "Running"? Why at all Sram AXS downloads any other activity than various bike ride

      There are two overlapping categories of activities "Run" and "Running", decide which one to keep and delete the other.
      I wonder why at all download any other activity than bike relates, as Sram has no better insights to provide versus any other running platform. It just clutters the activity list in AXS Web.

      3 votes

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    4. Send notifications of captions in Instagram when firmware updates are available

      The Axs application knows what firmware form every one of my parts have. Instead of associating each to check whether there is a firmware overhaul, the application ought to send a warning to say there are refreshes accessible.

      2 votes

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    5. This feedback platform is obviously abandoned!

      This feedback platform is obviously abandoned. None of these ideas ever got implemented. There is no reaction from SRAM anymore.

      SRAM AXS web still doesn't work properly: components are shown inconsistent across devices or sometimes don't show up at all. Firmware versions of the components aren't displayed anymore, and notifications for new firmware versions don't work.

      And above all this: why the hell is there an SRAM AXS app and a separate SRAM AXS web platform? Why isn't both merged into a properly working app?

      1 vote

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    6. Sram AXS Web indicates a new firmware to be available

      I'm on 2.17.0 for the Force RD and I have an alert for version 2.7.3?
      Your website is showing 2.7.3 as the latest available version.
      To me a 2.17.0 is a way higher version compared to a 2.7.3, almost 10 iterations higher.
      The App is telling me all is up to date and no new firmware available.
      Can you please fix this?

      78 votes

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    7. Etap taillight

      Please make a taillight that uses an etap battery. That will give the rider 3 batteries to swap around if needed. Thanks

      16 votes

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    8. Cargo bikes!

      Pls don't only focus on stupid boring (market saturated) MTG/Road(Gravel)! I drive an Omnium cargo bike 20'' front wheel + 28'' rear width 55 mm. The Omnium cargo WiFi V3 is a classic in it# own right. App presupposes dront(rear wheel have same diameter, only cathegories are road/gravel/mtb related (tht's so stupíd).

      1 vote

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    9. Potenciómetro

      Mi potenciómetro de sram red ha dejado de medir vatios solo mide revoluciones pero no mide el par de fuerza tiene algunos valores que muestra la aplicación como N/A no se lo que es

      1 vote

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    10. App update is not an improvement

      The AXS app has never been impressive and now it's even worse!
      Connection to a component does not show battery status, you need to actually select the component and then go back one screen. Regardless of that the web portal is not getting updated with battery levels. Time-wise I know (becasue I'm logging time) a recharge for RD is due but there is no suggestion anywhere that this is the case.

      21 votes

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    11. quarq power meter disappeared from web app

      I have a Quarq Power Meter added to my bike setup but I get "Component Not Found" when I click on it. It is not listed on the "My Components" page either.
      Moreover, there are no release notes for Quarq Power Meter. There is only Quarq Dub Power Meter listed under "Power Meter" in release history.

      3 votes

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    12. System settings are lost when removing derailleur battery

      When removing the deraillieur battery for charging all the settings for multishift, sequential shifting and the controller buttons are lost. The settings for micro adjust are being kept nevertheless.Also battery status of the controller(s) ist not shown anymore on my Garmin device after removing and charging the battery.
      Battery status of the controller/s) will be displayed again on the Garmin device after reassigning all system components to the deraillieur. After turning the Garmin device off and on again battery lveels of the controllers won't be displayed just like before.

      2 votes

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    13. Quark power meter large fluctuations

      I have a new Spezialized Epic MTB with Quark Power Meter. When riding flat, in the same gear and same cadence, the Power data field on my Garmin 1040 show large fluctuations.

      This is constantly changing by as high a difference as 40-50W. Is this a normal behaviour caused by pedalling action or is something wrong?

      1 vote

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    14. Tunable trim to specific gears

      Give us the ability to adjust trim of rear der gears individually.

      57 votes

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    15. Update error

      When trying to configure controls. As soon as I wake my derailleur a notification pops up in the configure controls. It tells me that there is a firmware update for my post for blob compatibility, yet my post has the latest firmware. If I dismiss the message the notification just reappears immediately rendering it impossible to configure my shifters to activate my post?

      2 votes

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    16. Garmin activity selection

      I would like to be able to determine what activities come into the app from Garmin. I only want cycling to come into the app instead of any activities that I complete.

      9 votes

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    17. Report of bike gearing usage over time

      Right now all I can see is per ride usage of gearing. It would be nice to have a report for a bike over all rides that show gearing usage. This would allow someone to see if they are using the correct cassette for their riding type.

      51 votes

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    18. Microadjust ASX front derailleur.

      Make it possible to microadjust de front derailleur. Now I have to make a compromise to avoid chainrub. I sacrificed my 12e ring to avoid rub on the 5e en 6e but that should not one to make.

      13 votes

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    19. eliminar componente de la app sram

      Como se puede eliminar un componente de la app?. Se me ha roto el cambio maestro y he comprado otro, he vinculado el nuevo, pero me sigue apareciendo el averiado. Como se puede eliminar?

      1 vote

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    20. Microadjust

      En mí app de sram axs, en la parte de microadjust no permite modificar NADA. Vi los tutoriales y se puede regular .25mm para mejorar las regulaciones. Pero en mí app no me deja modificar NADA DE NADA. Aguardo pronta respuesta

      3 votes

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      started  ·  AdminSRAM (Admin, SRAM) responded

      In app MicroAdjust for MTB RD's is not available yet, it will be included in the next firmware release.

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