SRAM AXS Web

Welcome to the user feedback forum for SRAM AXS Web. Please share your ideas for how we can make AXS web better. We are listening and we use this feedback to prioritize our roadmap!

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    1. Centre bar on ride report

      This needs to be more intuitive as to what it means , I still don’t have a clue why it is green to red then black bars in between

      2 votes

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    2. 1 vote

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    3. Reduce Noise

      The whole gear set is too loud and the vibration is excessive in the smaller gears. My feet fall asleep from the vibration and this is after having the whole system refitted from scratch. Clever system but lacks refinement.

      1 vote

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    4. 1 vote

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    5. Import Gpx files

      I have polar ecosystem and Komoot also.
      It’s not possible to import a Gpx file and very boring to convert my Gpx file in .fit to be compatible with your website.
      Help me I would like to enjoy my experience with sram products

      1 vote

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    6. Report average cadence per gear for post ride analysis

      We current get charts for time in each gear and distance in each gear. I would also like to see what my ave cadence was for the time spent in each gear. That way I can see if I am using my gears efficiently, maybe when I use my 10T smallest cog I'm actually ending up pushing a low cadence and would have been better off at a higher cadence in my 11T or even 12T.

      Shown on the existing chart as an extra column next to 'time/gear' would be good.

      8 votes

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    7. 2 votes

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    8. Inserire nuove tipologie di attività

      Nell'app esistono "cavalcata", "correre" e "camminare".... sarebbe molto utile e molto più corretto poter scegliere tra diverse tipologie di attività...
      "Strada" o "Road", "Mountain bike" o "Mtb", "Gravel" o "Ciclo cross" o "CX"... sinceramente quelle inserite di default non rispecchiano il tipo di attività che viene svolta...

      1 vote

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    9. Allow easier entry for birthdate

      Instead of clicking through years (I was born in 1961...)

      1 vote

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    10. Simple serial numbers and Register through the app

      Hi
      I have my new equipment but have no idea where the serial numbers are
      The devices connect to my phone, my phone connects to your website, why can it all link up to make the job easy
      Regards
      Ross

      4 votes

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    11. Data Access for Shops

      When you make available the lifetime stats for a component, it would be nice to have a shop access app (or setting in the current app) to allow a shop to access certain data for a bike they are working on. If a shop connects to a bike that is linked to an account on AXS Web, the shop should be able to get the lifetime component data without getting any personal info associated with the account. This could be helpful for a shop trying to diagnose occasional or intermittent drivetrain issues by knowing which gears are used the most.…

      3 votes

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    12. 1 vote

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    13. Easy set up /first use

      I just had my very first ride with the new red axs. When the bike (Rose Reveal six) arrived, I updated the software. Now the components haven't communicated to each other. I just could switch down.
      Wondering that Sram took the fun of my first ride.
      Other than that, I was trying to get the sequential set up working. No idea why it didn't work. I could not find any support in the app.
      Would wish to have a much better "before you start" and "first setting" section in a manual and in the app.

      1 vote

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    14. 1 vote

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    15. Front ring time/gear does not match rear cog time/gear.

      In my ride my time in gear for my rear cog adds up to 1 hour 18 minutes and 33 seconds. In AXS it claims that I was in my 42T chain ring for 1 hour 19 minutes and 15 seconds.

      1 vote

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    16. Daten

      Ich bekomme keine Daten von Garmin Connect!!

      2 votes

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    17. ride name synching

      if the ride name is updated in garmin connect or strava it would be good to update the ride name in SRAM AXS web as well.

      3 votes

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    18. Revolutions on power meter is wrong

      According to the data I average 247,326 RPM when I ride.

      2 votes

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    19. a pain to enter birthdate in the rider profile (need to tap the back button as no way to directly type birthdate)

      allow to type birthdate directly into window in rider profile, now need to hit back button hundreds of times to get back to the sixties (using safari browser)

      7 votes

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    20. AXS gives warning tone when next change will result in a chainring shift

      As with Shimano Di2, when riding in synchronous mode, the system sends a warning tone to the head unit when the next gear shift may result in a chainring shift. It's great to have this warning, so that you can anticipate the chainring shift.

      7 votes

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