jon@cssuk.com
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Oh, and even if the pins fail inside the warranty period, dealing with your lbs to get a replacement / repair under warranty will typically take 4 to 6 weeks - so you won't be able to ride your bike, which is totally unacceptable.
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PS, if the solution is to buy a whole new derailleur for the sake of duff pogo pins then I'll be spending my money on Di2 instead.
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539 votes
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Aonther possibility could be an option to set the components to lock if the registered owners phone is not nearby. This would be an auto lock when stopping for a coffee and would also mean that the components would not work again if stolen until re-united with the registered owner.
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Hello jt27516@gmail.com,
Mr Google says SRAM will not repair (quite a few posts on reddit etc), and neither will most bike shops - they want to sell you a new one!
If you can solder then you can replace them yourself. Finding the same size pins is not easy though, I eventually found some from RS online (data sheet attached) which are pretty close. They are made by HARWIN manufacturer part number is: P70-2100045R
The link to RS online: https://uk.rs-online.com/web/p/pcb-sockets/2479187
Getting at the pins is pretty easy, the 2 screws on my XX1 AXS are Torx T5 and everything just pulls out after that.
I did think that since soldering skills are required then a good local electronic repairer or remote control car/plane builder would be able to do it. You may also find a mobile phone/computer repair shop that will do it for you.
To get mine going again quickly (before I found a pogo pin stockist) I used 2 pins from the battery charger. To get this apart, there is a T10 Torx screw under the label stuck on the bottom, on mine the screw is above the serial# at the left hand end. Eventually, (when all of my batteries were flat) I fitted the new pogo pins in the charger.
Good luck!