SRAM AXS Mobile
Welcome to the feedback portal for SRAM AXS App. We want to hear your feedback!
- We will email you with updates on your feedback and/or requests.
- You can change your preferences in Settings if you would not like to be contacted.
227 results found
-
Adding parts or AXS groups to a bike is confusing.
When I am in a bike profile at the very bottom is an option to add parts or AXS groups to my bike. I click search for parts, I go to a new screen with the component and a 'connect' button. It's not clear to me how to add this to my bike? Shouldn't my options just be 'add component'?
46 votes -
Show that a component's firmware is up to date without having to 'click into' the component.
Why do I need to go 'levels' deep to check to see if the firmware is up to date? The name and serial number are already listed on the top level. I get this same information with firmware version added after clicking one menu deeper. Can't I just see "FW' and a red light/green light or something?
120 votes -
Make the devices stay awake longer so I can connect to them!
I feel like the devices to go sleep very quickly after they show as awake in my bike profile. By the time I get around to connecting <30 seconds the device has gone to sleep already!
35 votes -
App says wake to connect, but even after waking I need to press another button to connect.
Can we automatically connect when in the proper bike profile and the device is awake?
126 votes -
When I select a bike profile and my AXS components are awake, why doesn't the app automatically connect?
If I select a bike profile and the components are awake, why does the RD icon appear to be bold and connected, yet I need to press the AXS 'connect' button? Why can't it just automatically connect when I select the bike profile? Can you keep the RD awake when I am connected?
87 votes -
Allow cropping/centering of bike photo when taking a picture for a bike profile.
When setting up a bike profile you can add a photo. This is great, but it's trial and error to get the picture to show up correctly in the aspect ratio required by the app. Why not add a page where the user can center/crop the picture?
65 votes -
Add a 'reset to default' button in the AXS app.
It would be great if there was a 'reset to default' button in the app so that a user could reset all the shifting configurations to default.
40 votes
- Don't see your idea?