I live in Denmark, where bike theft are more common than sleeping.
Now when I am owner of an electronic device that has a serial number, is it not possible for you to make the software able to disable the device, if report it stolen.
Then you send me an activation code, that makes me the only one to make the device funktional again.
If it is found, the service/repairshop are only able to make it work with my code?
It would make my parts worthless to anyone stealing my devices. They cannot get it serviced due to my lock. if the shop or thief connect to your website. It will then be locked by you!
Mateusz Sroda commented
I will just add 2 cents and say add "toggle" in app that lock front and rear to one gear the trick is to leave bike in smallest front gear and biggest in the back, then if someone is training to steal bike can't ride quickly became will be spinning like crazy but no speed, basically he can't runaway quickly.
Other way around "hardest gear" not gonna work because if you leave your bike for example on the top of the hill that will be very easy to runaway.
Aonther possibility could be an option to set the components to lock if the registered owners phone is not nearby. This would be an auto lock when stopping for a coffee and would also mean that the components would not work again if stolen until re-united with the registered owner.
They have stolen my one week old new Specialized EPIC with upgraded electrical SRAM EAGLE 2021 end of last month in Germany (Duesseldorf). I got in touch with Specialized and they register my bike as stolen, same with Garmin they have a separate homepage where you can do this. SRAM Germany said I need to get in touch with SRAM USA. This I have done and sent the Police report, original Invoice and a picture of my X01 and Eagle Controller with ID Number. After a good communication with the SRAM SUPPORT I wait now if the will and can help me. Why I need to register my electrical parts if no process is in place to help me to get stolen parts back or to make these parts useless for the person who has stolen these. If a bike is stolen the SRAM Dealer should be able with Original Invoice and Original Police Report to merk these components as stolen and then with next log in any update or change to the SRAM device is impossible plus if GPS or personal data are available these are handed out to police. This make sense if I pay between 600 and above 2.000 Europe for SRAM Parts.
UPDATE MARCH 2021: I have been now several times in touch with SRAM USA and they are happy to get all information from me, but I get no feedback or support from SRAM back, even my offer to get straight in touch with local Police dep. is ignored. This is from my point of view an absolute No Go. The customer should pay more and more for a bike and his components but if the bike is stolen, then you get zero support or help at least from SRAM.
I go woth this idea whole heartedly
Me gustaría que no se pudiese registrar los componentes al mismo tiempo por otros usuarios. Tal como sucede con un iPhone o con un kindle. Así evitaríamos los robos.
Voted !!! Great idea
Because the AXS components spend most of their life being asleep, you're not going to be able to remotely lock them. However, what SRAM could do, which would be brilliant, is to allow users to report a stolen bike and track the SRAM components on it.
If/when that same component's serial number showed up again, it could generate an alert for the original owner. Since there's GPS data on SRAM's web site, some interesting privacy issues occur here, but SRAM could presumably have some way of generating a hyperlink for a local police department, where they could upload a judge's order and then tell the police any relevant GPS information.
If a thief breaks a bike up into its component parts and each goes their own way, this would actually provide additional information to the police in tracking down who sold all the parts.
Meanwhile, what every SRAM AXS owner can do today is take a screenshot of the app, where it shows all the serial numbers of all the components. If/when your bike is stolen and parted out, you've at least got evidence of the serial numbers you owned, and you could even see if you could get a judge to order SRAM to track those serial numbers!
It would be nice to just have the option to 'lock' your axs even when going for a coffee stop or anything. Just a simple 'disable/enable' shifting option on the app.
Diebstahlschutz über Softwareupdate möglich?
This weekend my local bicycle dealer had a truck driving trough the front of the shop, twice in 72 hours. They got 40 pro “Kona, S-Works, Specialized” bicycle stolen. For the price 2.5 million danish kroner. They would have been glad to be able to disable all the electronic.
And the police telling them. :The bikes probably are in Eastern Europe by now, so there’s nothing we can do!
I’m the one that wrote the original post.
I would like to have to option to disable all the devises i own when I’m not using it, with a code, or if i write to you and claim the device’s stolen , you will Disable the device’s until i give my “Code” to release the device’s again..
Great idea! Easy if sram store details of devices on line.
If thief tries to use app/web then devices lock out (original app owner can unlock should it ever be recovered, device I'd linked to email on purchase)
I found this idea excellent :-)
Diebstahl schutz an Hand konto Verknüpfung wäre ein sehr gute Idee das sollte sich bei sram mal einer Gedanken drüber machen möglich wäre Schaltwerk sperren oder ähnliches
That's amazing. Disable the shifter or dropper post.
Would be difficult to implement though.
Great Idea . Maybe something like the "find My phone app" on google or apple Only it would say find my bike and then disable the machine.
It’s a great idea. Wahoo should do it with their device too. They didn’t have a starting code as protection. If the device has been stolen the thief has everything. Home address, personal bio data and so on...
Jose Martinez commented
Wow is so great, here in colombia is a big problem too, and the idea to report the stolen parts is great, if any have a stolen part he can check the serial number at the web and know how is the traceability of the product to know every thing about it
As you have the serial numbers of the RD and the controller, it should be possible to locate stolen bikes. So, why not add a database were the serial numbers of AXS components that have been stolen are stored and the owners/police get a message (and the location) as soon as these components go online
Due to the actual components lack of intelligence I guess the only possible way is something like to have an alert stating "hey, your stolen bike ttansmission/powermeter/whatever is updating at the following location..." . Then you could have something like a location based on
the app data . Additionally sram could have Garmin to work closely and have some serial numbers flaged/blacklisted and as soon as a pairing occured some action could take place, like location, Garmin user flagged at Garmin and possibly shared with sram (sharing user data will definitely have legal issues) .
As an IT specialist I guess there's a lot to do but all comes with a cost... And once again, I don't know how different countries and different laws will deal with that.
This is a brilliant idea.
I would even add to this that since this is electronic why not have a setting to disable the derailleur altogether. So it can’t shift (I guess you could remove the battery but a setting would be easier).
That way you could leave it in the hardest gear, making it very difficult for a thief to peddle.